★★★★★ Rated 5.0 on Google View verified client reviews

What Clients Say About Working With Tom

Selected client testimonials about health insurance guidance and benefits coordination. Shared for informational purposes only and do not guarantee outcomes.

★★★★★

I am a 78 year young lady with a sharp mind, however, health insurance coverage puts me close to an anxiety attack. Tom has been my insurance hero. He is very easy to talk to and is very patient. When a problem arises with my insurance he gives me his whole, immediate attention. If the problem is involved he does not hesitate to research and keep digging until a solution is found. I know that if I have any questions I can call him and get a rapid response. I refuse to deal with any other insurance agent when it comes to my health benefits.

— Lynde
★★★★★

Tom is always there when I need help whenever I call him with a problem or confusion about my insurance. He doesn't just give me some quick answer — he actually digs in and gets to the bottom of it and gets it straightened out. He has come to my apartment multiple times and sits down with me and goes through everything step by step so I fully understand what's going on. He really takes the time to help and never makes me feel rushed. It’s rare to find someone who follows through the way he does. I trust him and highly recommend him to anyone who needs help with Medicare or insurance.

— Trudy
★★★★★

I’m at a loss for words of sincere gratitude for the help, assistance, and overall support from Tom. He was able to sign me up for my insurance benefits within the last hour of the time allowance, followed up each day step by step, and I was able to use my newly activated benefits within 4 days. He helped me get out of a network issue and find a new dentist while I was dealing with a serious infection. If you are struggling with insurance paperwork or forms, this is the golden “diamond in the rough.”

— Winnie
★★★★★

Tom brings a wealth of knowledge, expertise, and professionalism when reviewing your Medicare, life, and health insurance options to protect your family. I highly recommend.

— Anthony
★★★★★

Goes above & beyond — very caring.

— Pat
★★★★★

Tom is a great person who went out of his way to help me. He put in a lot of work and genuinely cares. I would recommend him to others for sure.

— Scott
Tom Mueller, Medicare and Medicaid insurance broker at TruShield Health

Need help sorting this out?

I’m Tom Mueller, and I help people navigate Medicare, Medicaid, and insurance coordination issues when things don’t line up the way they should.

If you’re feeling stuck, confused, or just want a straight answer, you can reach me directly.

Hours: Monday–Friday, 8:00 AM–5:00 PM • Appointments available outside standard hours
Urgent issues: Please call before 11:00 PM when possible
Assistance is educational and coordination-focused. Final eligibility and benefit determinations are made by SSA, CMS, Iowa DHS, or insurance carriers.